iPoker Policy

iPoker Interruption Policy

Heads-Up Tournaments

Both players receive a refund of buy-in + fee.

ALL SNG Tournaments

Eliminated players do not receive a refund.

Remaining players receive refund made up as follows:

  1. Buy-in and Fee is returned.
  2. Each player receives an equal share of the buy-ins from the eliminated players.

MTT Guaranteed Prize

The settlement is dependent upon what stage the T is at when it is interrupted: Prize money stage not reached (if the tournament is still in the re-buy stage then the prize pool will be the total of the buy-ins + add-ons . Once the re-buy period has closed then the prize pool will be the advertised guaranteed prize).

Eliminated players do not receive a refund

Remaining players receive a refund made up as follows:

  1. Buy-in(s) and fee returned
  2. The balance of the prize fund is paid out as follows:
  3. 50% of the fund shared equally among the remaining players
  4. 50% distributed proportionally in line with the players chip counts.

Prize money stage has been reached

Eliminated players do not receive a refund

Remaining players receive a refund made up as follows:

  1. Buy-in(s) and fee returned
  2. Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted.
  3. Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts.

MTT No Guaranteed Prize:

Prize money stage not reached:

Eliminated players do not receive a refund

Remaining players receive a refund made up as follows:

  1. Buy-in(s) and fee returned
  2. The balance of the prize fund is paid out as follows:
  3. 50% of the fund shared equally among the remaining players
  4. 50% distributed proportionally in line with the players chip counts.

Prize money stage reached:

Eliminated players do not receive a refund

Remaining players receive a refund made up as follows:

  1. Buy-in(s) and fee returned
  2. Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted.
  3. Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts.

Freerolls

Prize money stage not reached:

  1. 50% of the fund shared equally among the remaining players
  2. 50% distributed proportionally in line with the players chip counts.

Prize money stage reached:

  1. Each player is awarded an amount equal to the prize that the next eliminated player would have received if the tournament was not interrupted.
  2. Of the remaining prize pool 50% is distributed equally among the players and 50% is distributed in proportion to their chip counts.

NOTE: PokerPlex24 reserves the right to make manual adjustments to any payments in order to ensure that all players have received a fair settlement.

iPoker Disconnections

Hand Protection

While playing at PokerPlex24, there are times when players may experience a delay or even be (rarely) disconnected by the game server during a hand.

If this happens to a real money player at PokerPlex24 who has money in the pot, the player will be able to contact our Customer Service team and the hand will be reviewed. If it is determined that a player was disconnected with the winning hand, a credit will be applied.

If a tournament cannot be completed because of a system-wide problem the tournament will be cancelled. Players who participated in such a tournament will lose their house fee and entry fee if they were eliminated prior to the system outage. Participants who have not been eliminated will have their entry fees and house fees refunded automatically to their PokerPlex24 account. In addition, the accumulated entry fees of eliminated players will be divided equally among the remaining participants. In this special scenario the player’s starting balance will not be considered. The house retains the house fees of the eliminated players.

Players who enter a tournament and do not participate will forfeit their house fee and entry fees. The entry fee will become part of the tournament prize pool and the house fee will go to the house.

If a player decides to sit out during one or more hands, blinds and antes will be taken from that player’s tournament account balance automatically until he sits back in.

Disconnection – Single Table Tournament

If a Player is disconnected from the system during tournament play, the following rules apply:

If a Player is disconnected during the play of a hand and have placed a bet, they have thirty seconds to reconnect. If they do not reconnect within thirty seconds, the following happens:
– If the Player can check, their hand is automatically checked.
– If a player was already All-In before being disconnected, that status will not change and they will still collect their chips if they win the hand, or any portion of the pot.
– If the Player does not qualify to check their hand and is not All-in, their hand is automatically folded.
– If the hand is raised then the player’s hand is automatically folded.

Players that are disconnected and fail to return to the tournament are blinded-off.

Disconnection – Multi Table Tournament

If a Player is disconnected from the system during tournament play, the following rules apply:

If a Player is disconnected during the play of a hand and have placed a bet, they have thirty seconds to reconnect. If they do not reconnect within thirty seconds, the following happens:
– If the Player can check, their hand is automatically checked.
– If a player was already All-In before being disconnected, that status will not change and they will still collect their chips if they win the hand, or any portion of the pot.
– If the Player does not qualify to check their hand and is not All-in, their hand is automatically folded.
– If the hand is raised then the player’s hand is automatically folded.

Players that are disconnected and fail to return to the tournament are blinded-off.

Software Down Time – All Tables

PokerPlex24 regularly perform scheduled maintenance of our systems.

During these maintenance periods, activity at poker tables ceases and all games are stopped.

We notify players of impending “downtimes” with notifications via the software and through Customer Support.

Players can continue to play as normal until the maintenance period begins, wherein play is discontinued.

Players that are sitting at tables that are discontinued are therefore not entitled to lost bets or un-won prizes.

The Terms and Conditions of “Interrupted Tournaments” therefore do not apply.

iPoker Payout Structures

The standard payout structures for PokerPlex24 tournaments can be found below.

Please note that payout structures for specific tournaments may vary. Make sure to check the tournament’s lobby before you register.

Table One – Tournaments with 9-60 Players

Place Finished 9 – 12 Players 13 – 20 Players 21 – 30 Players 31 – 40 Players 41 – 50 Players 51 – 60 Players
1st 50.00% 45.00% 40.00% 37.00% 35.00% 32.00%
2nd 30.00% 30.00% 27.00% 25.00% 22.50% 21.00%
3rd 20.00% 15.00% 15.00% 15.00% 15.00% 15.00%
4th 10.00% 10.00% 10.00% 10.00% 10.10%
5th 8.00% 7.50% 7.50% 7.60%
6th 5.50% 5.50% 5.60%
7th 4.50% 4.60%
8th 4.10%

 

Table Two – Tournaments with 61-240 Players

Place Finished 61 – 80 Players 81 – 100 Players 101 – 120 Players 121 – 140 Players 141 – 180 Players 181 – 240 Players
1st 30.00% 27.50% 25.00% 23.00% 22.80% 21.70%
2nd 20.00% 18.50% 17.00% 16.00% 16.00% 15.40%
3rd 15.00% 14.00% 13.00% 12.15% 12.00% 11.65%
4th 10.00% 9.50% 9.25% 9.00% 8.95% 8.75%
5th 7.50% 7.00% 6.50% 6.00% 6.00% 6.00%
6th 5.50% 5.25% 5.25% 5.00% 5.00% 5.00%
7th 4.50% 4.25% 4.25% 4.00% 4.00% 4.00%
8th 4.00% 3.50% 3.50% 3.00% 3.00% 3.00%
9th 3.50% 3.00% 2.75% 2.50% 2.25% 2.00%
10th – 12th 2.50% 2.40% 2.25% 1.80% 1.75%
13th – 15th 2.10% 2.15% 1.60% 1.50%
16th – 18th 2.05% 1.35% 1.25%
19th – 27th 1.15% 1.00%

 

Table Three – Tournaments with 241-600 Players

Place Finished 241 – 300 Players 301 – 360 Players 361 – 420 Players 421 – 480 Players 481 – 540 Players 541 – 600 Players
1st 20.450% 19.250% 19.090% 18.870% 18.760% 18.700%
2nd 15.000% 14.500% 14.250% 14.050% 13.850% 13.700%
3rd 11.300% 11.000% 10.500% 10.280% 10.250% 10.100%
4th 8.500% 8.290% 8.050% 7.800% 7.740% 7.650%
5th 5.800% 5.740% 5.630% 5.530% 5.400% 5.380%
6th 4.500% 4.410% 4.270% 4.270% 4.280% 4.260%
7th 3.500% 3.410% 3.250% 3.250% 3.270% 3.250%
8th 2.500% 2.400% 2.250% 2.250% 2.250% 2.250%
9th 1.900% 1.750% 1.660% 1.660% 1.530% 1.500%
10th – 12th 1.600% 1.500% 1.300% 1.200% 1.200% 1.150%
13th – 15th 1.350% 1.250% 1.100% 1.000% 1.000% 0.950%
16th – 18th 1.100% 1.000% 0.900% 0.800% 0.800% 0.750%
19th – 27th 0.850% 0.750% 0.700% 0.600% 0.600% 0.555%
28th – 36th 0.750% 0.650% 0.600% 0.550% 0.500% 0.450%
37th – 45th 0.600% 0.550% 0.500% 0.450% 0.400%
46th – 54th 0.500% 0.470% 0.400% 0.375%
55th – 63rd 0.440% 0.350% 0.350%
64th – 72nd 0.330% 0.320%
73rd – 81st 0.290%

 

Table Four – Tournaments with 601-1000 Players

Place Finished 601 – 660 Players 661 – 720 Players 721 – 780 Players 781 – 840 Players 841 – 920 Players 921 – 1000 Players
1st 18.60% 18.15% 17.96% 17.90% 17.80% 17.85%
2nd 13.55% 13.19% 13.07% 13.05% 13.10% 12.88%
3rd 10.05% 9.95% 9.79% 9.75% 9.74% 9.65%
4th 7.53% 7.45% 7.32% 7.25% 7.28% 7.23%
5th 5.27% 5.23% 5.16% 5.04% 5.07% 5.02%
6th 4.25% 4.23% 4.15% 4.04% 4.00% 4.00%
7th 3.25% 3.20% 3.15% 3.04% 3.00% 3.00%
8th 2.25% 2.20% 2.21% 2.05% 2.00% 2.00%
9th 1.41% 1.30% 1.28% 1.25% 1.20% 1.20%
10th – 12th 1.10% 1.10% 1.08% 1.05% 1.00% 0.95%
13th – 15th 0.90% 0.90% 0.88% 0.85% 0.80% 0.75%
16th – 18th 0.70% 0.70% 0.68% 0.65% 0.60% 0.55%
19th – 27th 0.50% 0.50% 0.48% 0.46% 0.45% 0.44%
28th – 36th 0.45% 0.43% 0.42% 0.41% 0.40% 0.39%
37th – 45th 0.40% 0.38% 0.37% 0.36% 0.35% 0.34%
46th – 54th 0.35% 0.34% 0.33% 0.32% 0.31% 0.29%
55th – 63rd 0.32% 0.31% 0.30% 0.29% 0.28% 0.27%
64th – 72nd 0.30% 0.29% 0.28% 0.27% 0.26% 0.25%
73rd – 81st 0.28% 0.27% 0.26% 0.25% 0.24% 0.23%
82nd – 90th 0.26% 0.25% 0.24% 0.23% 0.22% 0.22%
91st – 99th 0.23% 0.22% 0.22% 0.21% 0.21%
100th – 108th 0.21% 0.21% 0.20% 0.20%
109th – 117th 0.20% 0.19% 0.19%
118th – 126th 0.18% 0.18%
127th – 135th 0.17%

 

Table Five – Tournaments with 1001+ Players

Place Finished 1001 – 1080 Players 1081 – 1180 Players 1181 – 1280 Players 1281 – 1380 Players 1381 – 1480 Players 1481+ Players
1st 17.320% 17.200% 17.000% 17.000% 16.660% 16.600%
2nd 12.750% 12.500% 12.500% 12.500% 12.250% 12.240%
3rd 9.550% 9.560% 9.490% 9.490% 9.200% 9.240%
4th 7.130% 6.960% 6.800% 6.800% 6.800% 6.800%
5th 5.030% 4.950% 4.950% 4.950% 4.900% 4.880%
6th 4.000% 3.950% 3.950% 3.950% 4.000% 4.000%
7th 3.000% 2.950% 2.950% 2.950% 2.900% 2.900%
8th 2.000% 1.950% 1.950% 1.950% 1.900% 1.900%
9th 1.150% 1.100% 1.080% 1.080% 1.040% 1.030%
10th – 12th 0.950% 0.890% 0.880% 0.860% 0.850% 0.840%
13th – 15th 0.750% 0.690% 0.680% 0.670% 0.660% 0.650%
16th – 18th 0.550% 0.490% 0.480% 0.480% 0.480% 0.460%
19th – 27th 0.420% 0.420% 0.400% 0.400% 0.400% 0.410%
28th – 36th 0.370% 0.370% 0.350% 0.350% 0.350% 0.350%
37th – 45th 0.320% 0.320% 0.310% 0.300% 0.300% 0.290%
46th – 54th 0.290% 0.290% 0.280% 0.270% 0.270% 0.260%
55th – 63rd 0.270% 0.270% 0.260% 0.250% 0.250% 0.240%
64th – 72nd 0.250% 0.250% 0.240% 0.230% 0.230% 0.220%
73rd – 81st 0.230% 0.230% 0.230% 0.220% 0.220% 0.200%
82nd – 90th 0.220% 0.220% 0.220% 0.210% 0.210% 0.190%
91st – 99th 0.210% 0.210% 0.210% 0.200% 0.200% 0.180%
100th – 108th 0.200% 0.200% 0.200% 0.190% 0.190% 0.170%
109th – 117th 0.190% 0.190% 0.190% 0.180% 0.180% 0.160%
118th – 126th 0.180% 0.180% 0.180% 0.170% 0.170% 0.150%
127th – 135th 0.170% 0.170% 0.170% 0.160% 0.160% 0.140%
136th – 144th 0.160% 0.160% 0.160% 0.150% 0.150% 0.140%
145th – 153rd 0.150% 0.150% 0.145% 0.140% 0.130%
154th – 162nd 0.140% 0.140% 0.140% 0.130%
163rd – 171st 0.135% 0.130% 0.120%
172nd – 180th 0.130% 0.120%
181st – 198th 0.120%

* Payout structures for specific tournaments may vary – be sure to check the terms and conditions for the tournament before your registration.

iPoker Rake Limits

Cash Game Rake Structure

The rake structure below applies to all USD/GBP/EUR tables. For cash tables, rake taken is based on iPoker’s rake ranges which is the amount of rake generated per flopped hand (we operate a ‘No flop, no drop’ policy which means that if your hand ends before the flop, we will not charge any rake) and depends on the cash table limit you are playing on.

Pot limit & No Limit – €0.01/€0.02 up to €0.02/€0.04

Number of Players Rake per Pot Max. Rake
2-10 €0.01 for each €0.15 in the Pot € 1.00

Pot limit & No Limit – €0.05/€0.10

Number of Players Rake per Pot Max. Rake
2 €0.01 for each €0.15 in the Pot € 1.00
3-10 €0.01 for each €0.15 in the Pot € 2.00

Pot limit & No Limit – €0.10/€0.20 up to €0.25/€0.50

Number of Players Rake per Pot Max. Rake
2 €0.01 for each €0.20 in the Pot €1.00
3-4 €0.01 for each €0.20 in the Pot €2.00
5-10 €0.01 for each €0.20 in the Pot €3.00

Pot limit & No Limit – €0.50/€1.00 up to €5.00/€10.00

Number of Players Rake per Pot Max. Rake
2 €0.05 for each €1.00 in the Pot €1.00
3-4 €0.05 for each €1.00 in the Pot €2.00
5-10 €0.05 for each €1.00 in the Pot €3.00

Limit – €0.02/€0.04 – €0.05/€0.10

Number of Players Rake per Pot Max. Rake
2-10 €0.10 for each 0.25 in the Pot €0.04

Limit – €0.10/€0.20 Number of players Rake

Number of Players Rake per Pot Max. Rake
2-10 €0.01 for each €0.25 in the Pot €0.10

Limit – €0.25/€0.50 up to €0.50/€1.00

Number of Players Rake per Pot Max. Rake
2-10 €0.02 for each €0.50 in the Pot €0.40

Limit – €1.00/€2.00

Number of Players Rake per Pot Max. Rake
2-10 €0.02 for each €0.50 in the Pot €1

Limit – €2.00/€4.00

Number of Players Rake per Pot Max. Rake
2 €0.02 for each €5.00 in the Pot €1.00
3-4 €0.02 for each €5.00 in the Pot €2.00
5-10 €0.02 for each €5.00 in the Pot €3.00

Limit – €3.00/€6.00 up to €10.00/€20.00

Number of Players Rake per Pot Max. Rake
2 €0.40 for each €10.00 in the Pot €1.00
3-4 €0.40 for each €10.00 in the Pot €2.00
5-10 €0.40 for each €10.00 in the Pot €3.00

Limit – €20.00/€40.00

Number of Players Rake per Pot Max. Rake
2 €0.75 for each €20.00 in the Pot €1.00
3-4 €0.75 for each €20.00 in the Pot €2.00
5-10 €0.75 for each €20.00 in the Pot €3.00

 

iPoker Collusion Policy

Anti-Collusion Policy

Collusion is a form of cheating in which two or more players signal their holdings or otherwise form a cheating partnership to the detriment of the other players at the same table.

We use sophisticated software to detect collusive behaviour by analysing who plays together, how they play and bet, and any irregular betting patterns. Our collusion detection system is in operation 24 hours a day. All game activities are logged and saved in our database. We are therefore able to analyse the hands in the game log, and search for suspicious playing patterns.

If any player is found to be participating in any form of collusion his or her account may be permanently closed and any funds in his or her account may be withheld.

We encourage any player who believes he or she has been cheated, to report the offender (in complete confidence) by email to support@pokerplex24.com